The Support at Home Program began on 1 November 2025 and is designed to help older Australians stay independent at home with coordinated, flexible care. This program replaces Home Care Packages, offering a simpler, more transparent system.
Support at Home provides:
Prices can be found by clicking the below link:
We'll help you maintain your health, comfort and independence through personalised nursing care, including support with medications, wound care, continence, nutrition and ongoing health management.
We'll help you stay healthy and well-nourished through access to nutritional support products, including supplements and specialised foods, when your health needs make eating or getting enough nutrients more challenging.
We'll help you maintain your independence, confidence and wellbeing through allied health services, including physiotherapy, occupational therapy, podiatry, dietetics, exercise physiology, speech therapy and counselling.
We'll support you to regain confidence, maintain your independence and stay active through personalised restorative care tailored to your strengths, goals and everyday needs.
We'll help you maintain your comfort, dignity and independence through personalised support with personal care, daily living activities, communication and mobility.
We'll support you to continue enjoying your daily routine, interests and independence through flexible respite care, while providing your carer with valuable time to rest, recharge and focus on their own wellbeing.
We'll help you maintain your independence and stay connected to the people, places and activities that matter most through safe and reliable transport support, including getting to appointments and community activities.
We'll help you stay connected, independent and engaged through transport assistance, social support and opportunities to participate in community activities and everyday life.
We'll help you maintain a safe, comfortable and accessible home through assistive technology, home modifications, and ongoing maintenance and repair services tailored to your needs.
We'll help you maintain a safe, comfortable and organised home through support with household tasks, laundry, shopping and other everyday activities, tailored to your preferences and daily routine.
We'll help you maintain your independence at home through minor repairs, garden maintenance and safety modifications, including ramps, grab rails and assistive equipment.
We'll help you maintain your health, wellbeing and independence through nutritious meal preparation and meal delivery options tailored to your needs and preferences.
Yes. From 1 November 2025, the Support at Home Program replaces Home Care Packages.
If you currently have a Home Care Package, you will transition to Support at Home under the new system.
To access a Support at Home package, you must:
Funding is based on your assessed needs through My Aged Care (MAC).
Funds are allocated directly to providers to deliver your chosen services.
Package amounts vary depending on your care level and personal circumstances.
Contributions are not means-tested, but you’ll pay a fair share toward your services based on your financial situation.
Under the new Aged Care Act, a lifetime cap of $130,000 on non-clinical contributions applies, with daily and monthly limits for certain services.
Financial assistance may be available for those who need it.
Our pricing reflects the cost of delivering quality care and maintaining a strong local presence.
You’ll have full visibility of your budget and spending. Services fall under 3 categories Clinical Support, Independence and Everyday Living.
View our pricing schedule here:
People using the Support at Home program have access to 3 short-term pathways to help them stay at home longer:
Rights-Based Care: Enforceable rights for dignity, autonomy, and choice.
Single Assessment System: Faster, streamlined assessments for all aged care services.
Stronger Quality Standards: Providers must meet enhanced compliance and governance obligations.
To access Support at Home, you must:
✔ Be registered with My Aged Care
✔ Have a current aged care assessment.
Our friendly team can help you understand your options, connect with My Aged Care, and access the services that are right for you. Call us on (07) 4162 7300 or complete the form below, and we’ll be in touch.
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